📞 (904) 808-7368  |  320 High Tide Drive, Suite 101-D, St. Augustine, FL 32080Owner Portal  |  Tenant Portal

Tenant Resources & Portal Access

Everything you need as a Bridge of Lions tenant — pay rent, submit maintenance requests, and access your resident portal — all in one place.

Pay Rent Online

Pay your rent securely online through your resident portal. Multiple payment methods accepted. Please note that certain convenience fees may apply for online payment — certified check or money order avoids these fees.

Pay Rent Now →

Submit a Maintenance Request

For non-emergency maintenance issues, submit a request through your resident portal. For emergencies — including flooding, no heat, or electrical hazards — call our office directly at (904) 808-7368.

Resident Portal

Your full resident portal gives you access to rent payment history, maintenance request status, lease documents, and direct communication with your property manager — all in one place.

Access Resident Portal →

Move-Out Cleaning Guide New

Planning to move out? Review our complete move-out requirements, room-by-room cleaning checklist, security deposit timeline, and preferred local vendors for cleaning, carpet care, repairs, and painting.

Apply for a Rental

Not yet a tenant? Browse our available properties and apply online. Requirements: 600+ credit score, income of 3× monthly rent, positive rental history, no prior evictions, and no active bankruptcy. We process applications promptly and keep you informed throughout.

Apply Online →

Need to reach us directly?

For anything not handled through the portal — questions about your lease, payment arrangements, or urgent issues — our team is here to help.

Application Qualifications

All applicants 18 and older must complete a separate application. We review each application thoroughly and respond promptly. Below are our standard qualification criteria.

Credit Score

A minimum credit score of 600 is required for all applicants. Scores are pulled during the application process and assessed along with overall credit history.

Income Requirement

Verifiable gross monthly income must equal at least 3× the monthly rent. Acceptable documentation includes pay stubs, bank statements, tax returns, or employer verification letters.

Rental History

A positive rental history is required. We verify previous landlord references and look for consistent, on-time rent payment and care of prior residences.

No Prior Evictions

Applicants with a prior eviction on record will not qualify. This includes evictions filed or completed in any state, regardless of the circumstances.

No Active Bankruptcy

Applicants must have no active bankruptcy proceedings at the time of application. Prior discharged bankruptcies may be considered on a case-by-case basis.

Ready to Apply?

Applications are processed through our secure RentVine portal. Have your ID, income documentation, and landlord contact information ready.

📝 Apply Online →

Qualification criteria are applied consistently to all applicants in accordance with the Fair Housing Act and applicable Florida law. Additional criteria may apply to individual properties.